Privacy Policy

Introduction

Observation Group Inc. (“Company” or “We”), respects your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.theobsvgroup.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Company is the data controller for information processed through the Website.

‍

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

‍

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

‍

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

‍

Children

Our Website is not intended for nor targeted towards children as defined by applicable law. We do not knowingly collect personal information from children. If you are younger than the age of consent in your jurisdiction, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If you believe we might have any information from or about a child under the applicable age of consent, please contact us at Privacy@theobsvgroup.com and we will delete it.

‍

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
that is about you but individually does not identify you, such as organization, company, or comments you may provide; and/or
about your internet connection, the equipment you use to access our Website and usage details.

‍

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.

‍

Information You Provide to Us

Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence with us (including email addresses).
Your responses to surveys that we might ask you to complete for research purposes.
Your search queries on the Website.

‍

Information We Collect Through Automatic Data Collection Technologies

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

‍

We also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See “Choices About How We Use and Disclose Your Information” Section for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

‍

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

‍

The information we collect automatically can be associated with other personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

‍

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

‍

The technologies we use for this automatic data collection include:

‍

Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

‍

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose to fulfil our legitimate interests or with your consent.

‍

Disclosure of Your Information

We may disclose aggregated anonymized information about our users without restriction.

‍

We may disclose personal information that we collect or you provide as described in this privacy policy:

‍

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

‍

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

‍

International Data Transfers

When you use the Website and provide information through the Website, your information may be transferred to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Company relies on the safeguards set forth in Article 46 of the GDPR or derogations for specific situations set forth in Article 49 of the GDPR in order to transfer personal information across international borders. In particular, Company transfers personal information across international borders only: with your consent; to perform a contract with you; or to establish, exercise, or defend legal claims. Individuals in the EU may request a copy of applicable Article 46 agreements by emailing Privacy@theobsvgroup.com.

‍

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

‍

Tracking Technologies and Advertising. Our website does not respond to “Do Not Track” signals. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from Company. If you do not wish to have your contact information used by Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to Privacy@theobsvgroup.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
Google Analytics collects personal data through the Website. For information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/.

‍

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website: https://www.networkadvertising.org/.

‍

Your Rights

To the extent required by law, Company provides you with (i) reasonable access to the personal information collected through the Website, and (ii) the ability to review, correct, export, and delete such personal information. Please contact us using any of the methods identified in the “Contact Information” section if you would like to exercise your individual rights and for information on any fee required to obtain copies of your personal information. We may need to obtain or confirm certain personal information in order to accommodate your request. We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

‍

Individuals in the European Union: You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in a manner inconsistent with your privacy rights. We kindly request that you contact us first so that we may address your concern.

‍

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Privacy@theobsvgroup.com or write us at: 641 Fulton Ave STE 200 Sacramento, CA 95825, Attn: General Counsel.

‍

The following disclosures are made pursuant to the California Consumer Privacy Act of 2018 (“CCPA”) and identify the categories of personal information we have collected from California consumers on our website over the past twelve months, the categories of sources from which the information was collected, the business or commercial purpose for which the information was collected, and the categories of third parties with whom we shared that information are described below.

‍

Categories of Personal Information Collected

Personal identifiers including name, alias, email address, or any other personal identifier.
Internet and other network activity information, including online identifiers, such as your IP address or device identifier.

‍

Sources of Collection

You.
Any other individual you have authorized to provide us with your personal information.
Devices you use to access our website.

‍

Business/Commercial Purpose for Collection

To communicate with you.
To provide you with information or services that you request from us.
To improve our website and present its contents to you.
To prevent, detect, and investigate fraud or other security incidents.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

‍

Categories of Third Parties Receiving Personal Information

Affiliates
Technology services
Website analytics providers

‍

In the past twelve months, we have disclosed personal information collected through our website for business or commercial purposes to our affiliates technology service providers and web analytics providers.

‍

The categories of personal information we have disclosed to third parties for business or commercial purposes are:

‍

Personal identifiers, including name, alias, and email address, internet activity information, including online identifiers such as Internet Protocol address or device identifier.

‍

In the past twelve months, we have not sold personal information to third parties California residents have the right to opt out of the sale of their personal information. Because we do not sell personal information, we do not offer an opt out.

‍

Right to Know

California residents have the right to request that we disclose the categories and specific pieces of personal information we collected, used, and disclosed during the past twelve months, the categories of sources from which their personal information was collected, our business or commercial purposes for collecting their personal information, and the categories of third parties with whom we shared their personal information.

‍

Right to Delete

California residents have the right to request deletion of the personal information we have collected from them.

‍

Request Submission

You or your authorized agent can submit a request by emailing Privacy@theobsvgroup.com, You will need to provide us with personal information for us to match with information we have on file in order to verify your identity and residency. The personal information that we use to verify your identity and residency will not be used for any other purpose.

‍

Right Against Discrimination

California residents have the right to not be discriminated against for exercising their rights under the CCPA. We do not discriminate against California residents who exercise their CCPA privacy rights.

‍

Data Security

We use commercially reasonable measures to secure information collected through the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

‍

We retain your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this Privacy Policy; (iii) as necessary to comply with our legal obligations, resolve disputes, and enforce any agreements.

‍

Changes to Our Privacy Policy

If we make material changes to how we treat our users’ personal information, we will notify you in accordance with applicable law. The date the privacy policy was last revised is identified at the bottom of this page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

‍

Contact Information

‍

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

‍

641 Fulton Ave STE 200 Sacramento, CA 95825

‍

Attn: Privacy Officer, Office of General Counsel

‍

Email: Privacy@theobsvgroup.com